Your customers message at 11pm.
Someone should answer.
An AI shop assistant that answers in Arabic and English, recovers abandoned carts on WhatsApp, and keeps buyers updated from order to doorstep — installed on your store in one click.
Available on the Shopify App Store
free to try. Then $26.50 a month on the Solo plan.
conversations a month, every month — on the storefront and on WhatsApp.
to install. No theme edits, no pasted code, no developer.
Product facts, not customer averages. We don't publish numbers we can't attribute to a real store.
Answers your customers, day and night.
A chat bubble on every page of the store. The app installs it — you don't paste code, you don't edit your theme, you don't copy a chatbot ID. Toggle it on in the theme editor and it's live.
Pick a question a shopper would actually ask:
Finds products
Relevance-ranked search across your whole catalogue — price, availability, sizes and colours, and a Buy Now link.
Answers across languages
Asked in Arabic, catalogue in English? It finds the product anyway. Your catalogue doesn't have to be bilingual for the assistant to be.
Tracks orders
Status, tracking number and estimated delivery, from an order number or an email address.
Handles returns
Takes the order number and the reason, opens a support ticket, and routes it to a human with the customer's details attached.
Takes restock requests
A shopper asking about a sold-out item can be told the moment it's back — by WhatsApp or email.
Collects reviews
A star rating and free-text feedback, captured in the chat and collected in your dashboard.
Hands over to a person
When the shopper wants a human, the conversation moves to your live chat inbox without losing the context.
Recovers the carts that walk away.
A WhatsApp sequence you control, with single-use codes that can't be shared, and revenue counted only when a reminder actually earned it. When there's no phone number on the cart, it falls back to email.
A nudge, nothing more. Most shoppers who were coming back don't need paying to do it.
First incentive. The code is minted on your store for that one cart.
BACK5-K92MJLast call. The code expires on its own — it can't be shared or posted to a coupon site.
BACK10-P4T1XSingle-use codes
Each step mints a real discount code on your store, tied to that one cart, with its own expiry.
Applied automatically
The code rides on the recovery link, so the shopper taps once and it's already applied at checkout. No retyping.
You set the steps
Timing and incentive per step. A common shape is 1 hour, 24 hours, 3 days — yours can be shorter or deeper.
Honest attribution
The dashboard reports money recovered, and which step earned it. Orders that come back without a reminder are reported separately.
See the ceiling before you switch it on.
Your numbers, your store currency. This is the most you could give away in a month — if every reminded cart came back at the deepest step.
Maximum monthly give-away
A ceiling, not a forecast. We don't forecast — and recovered revenue is only counted when a reminder actually preceded the order.
Keeps buyers updated from order to doorstep.
Order-lifecycle updates on WhatsApp, each one switchable on its own.
Four stages. When each one fires:
Out for delivery and Delivered come from the courier's tracking. If you deliver with your own driver or an untracked courier, your customer gets Order confirmed and Shipped — and that is exactly why the Shipped stage exists. We would rather say this here than have you find out after install.
- Reviews, average rating and complaints raised
- Restock waitlists, with the alert sent when stock returns
- Products, orders and customers pulled live from Shopify
- Conversation history and a live-chat inbox for handovers
- Every notification type switchable on its own
One place for the conversations and the money.
Recovered revenue by step, conversations answered, reviews collected, restock waitlists, and the live-chat inbox your team picks up handovers in.
shamz.aiBuilt for Gulf merchants. Not translated for them.
Arabic that isn't translated English
The assistant replies in the customer's language and dialect — Khaleeji, Levantine, Egyptian. Cross-language search means your catalogue doesn't have to be bilingual for the assistant to be.
WhatsApp is the channel, not an add-on
Recovery, order updates, restock alerts and review requests land where GCC customers actually read messages.
Installed, not integrated
One click from the App Store. The widget appears on the storefront by itself. No developer, no theme edits, no copy-pasted keys.
Billed through Shopify
It appears on your existing Shopify invoice. No separate card, no second subscription to keep track of.
Honest measurement
Recovered revenue is only counted when a reminder actually preceded the order. You've been burned by apps taking credit for sales that would have happened anyway.
A month free, not a two-week clock
Thirty days is long enough to see a real promo, a real Eid and a real slow week. Two weeks isn't. No card to enter, and it lands on your Shopify invoice — nothing to cancel by phone.
Free for 30 days. Then $26.50.
300 conversations a month, and no card to start. Billed through Shopify when the trial ends.
- The storefront assistant, in Arabic and English
- Cart recovery on WhatsApp, with single-use codes
- Order updates, tickets, reviews and restock requests
- Live-chat inbox for handovers
After that — Solo
The same 300 conversations a month, the same features, on the Shopify invoice you already pay. Nothing auto-upgrades, and there's no contract to get out of — uninstalling stops the billing.
The things merchants ask before installing.
How long does installing take?
One click from the Shopify App Store, then a toggle in your theme editor. The chat bubble is live on the storefront without a developer touching anything.
What happens after the free month?
$26.50 a month for the Solo plan — the same 300 conversations a month, on the same Shopify invoice. Nothing upgrades on its own, and if you don't want to continue, uninstalling stops the billing.
Does it change my theme?
No. The widget is added as a theme app embed — nothing is written into your theme files. Turning the app off removes the bubble; uninstalling leaves nothing behind.
Which languages does it speak?
Arabic and English, including Khaleeji, Levantine and Egyptian dialects. A shopper can ask in Arabic about an English-language catalogue and still find the product.
What do I need for the WhatsApp messages?
A phone number on the cart or the order. When there isn't one, cart recovery and order updates fall back to email instead of dropping the customer.
What data does it use?
Products, orders and customers, read live from Shopify, plus the conversations themselves. It doesn't write to your store beyond creating the single-use discount codes you configure — it doesn't place, edit, cancel or refund orders.
What happens if I uninstall?
The bubble disappears from the storefront with the app, billing stops on your Shopify invoice, and your theme is untouched.
Which AI chatbot is best for a Shopify store in the Gulf?
It depends on what you need. If your customers write in Arabic and buy over WhatsApp, pick a tool built for that — dialect handling, WhatsApp Business API and cart recovery in Arabic are the parts that are hard to retrofit, and they are what we built first. If you sell in English to the US or Europe, the larger US-focused apps have deeper integrations and more app-store reviews than we do, and you should probably use one. We are the better choice for a GCC store, and an unremarkable one outside it.
Your storefront is open right now. Someone should be answering.
Install it, toggle it on, and watch the first conversation come in.